Payment Terms:

To reserve your event date, we require an online payment

for the full balance of your wedding floral

 

 

Quote and Contract Alterations:

Amborella Floral Studio personally creates all quotes and contracts specific to the client’s event and provided details. After agreeing to the Amborella Floral Studio Event Service & Rental Agreement, the client is entitled up to three substantive revisions for the charge to the contract involving additions and/or changes to the service.


Additional revisions made after the complimentary revisions will be charged at a flat rate of $30 per request. All additional revisions will be billed separately. Additional revisions will only be accepted by email.


Subsequent to the previous paragraph, Amborella Floral Studio will accept revisions, changes and or additions up to 3 weeks before the event date. 


All revisions are to be requested over email to ensure proper care is taken to make the changes to the contract. 


Confirmation emails are sent out from Amborella Floral Studio one week prior to the wedding to ensure all information is current and correct. At that time last, minute requests must be finalized.

 

 

Decrease in order items/Cancellations:

All cancellations and decreases must be done in writing at least 21 days prior to the secured event date. Decreases nd cancellations made after that will be charged a total of 75% of the total balance due. Amborella Floral Studio reserves the right to cancel this contract and refund all monies received at any time we feel that the obligations cannot be met. The client acknowledges that under no circumstance will there be any liability beyond full refund of all monies.

 

 

Substitutions:

Given the nature of the floral supply industry, Amborella Floral Studio reserves the right to make substitutions with flowers of equal value in the event that the flowers received from the supplier are, in Amborella Floral Studio’s sole professional opinion, not of good quality or suitable for the event. The integrity of the proposed designs and color schemes will be maintained. If only more expensive flowers are available and are used in any substitution, there will be no extra charge to the client. When creating floral arrangements, Amborella Floral Studio reserves the right to alter the stems and/or the wrap design if the composition does not aesthetically support the original choice (i.e. color, ribbon and technique).

 

 

RENTALS:

All items rented out to the client must be returned within three days following the event. In the event that they are not returned or are returned damaged the client agrees to pay full retail replacement value.

 

 

Flower Maintenance:

In order to ensure the quality of your flowers, Amborella Floral Studio has stated recommendations on handling and maintaining the floral items. 


It is important to handle all floral items minimally. 


Bouquets are to be placed in provided vase when not bein handled.


Corsages and Boutonnieres must be left sealed and unhandled until use (Refrigeration and mist is suggested prior to use, and for overnight keeping).


On arrival, all arrangements are to be topped with water in case of water loss during transportation. - Flowers should never be exposed to excessive heat, cold or wind/draft.

 

 

* Please note that touching the petals can cause bruising. Refrigeration is recommended but not necessary for all items.

 

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